(4.8) Overall Rating
I highly recommend Ackerman Monument. Jamie and Jon showed great personal attention and sensitivity from the start as well as top-notch professionalism throughout the selection, design, and completion of our mother’s monument. The result is beautiful and expertly done. I am confident that others will be as deeply pleased as my family has been with Ackerman Monument.
I have just met with Jamie to place an order for my family's headstone. Jamie helped me with my choices and made this difficult process easy to get through. Thank you Jamie.
We lost my father this year. It was the most traumatic time for our family. David and Jamie made our experience painless and easy. It was not a good time for my mom, but they made her feel right at home though the whole process up until the installation of the stone this afternoon. I CANNOT say enough about these guys and their company. They are true artisans that create masterpieces each and every time they put their hands on stone. They'll do their best to work with your budget and will help you get the absolute best for your money for your loved ones. Seriously, you'd be crazy to go elsewhere! A+++++
I highly recommend Ackerman Monument Co. David Burrows was extremely helpful in assisting my wife and I to choose and design our monument. We asked for a design that was not in the catalogue. We provided a sketch of what we wanted and Dave replicated it exactly on our chosen monument stone. He spent time answering all our questions and explaining the design elements of our desired engraving on the monument. The monument was delivered and installed at the cemetery when promised. It looks beautiful and is exactly what we wanted.
Ackerman is our go too for Rosado Family Monuments. Jamie helped us with our grandparents and aunt's monument. Excellent customer service! They can even design what you have in mind and print it out, right there, so you can see what the final version will look like on the monument. More recently our mother passed on May 9th, 2020 and David was kind enough to give us different ideas on stones. He was kind, compassionate and called me to update me along the way. They are NEVER pushy. Absolutely the best customer service! Thank you for your patience with us. We changed things up a little and Dave NEVER made it seem like it was an inconvenience to change things around a bit. We just wanted everything to be perfect for our mom and he delivered! The monument is perfect! Very beautiful! He called me to tell me it was all set up at cemetary and I hopped right in my car to go see. I loved it! Thank you so much!! I highly recommend Ackerman to anyone!!
Jamie is compassionate, patient, and a professional in his business. He helped us design a memorial bench for our son. He went above and beyond to help us, and we could not be more pleased with the finished bench. We would highly recommend Jamie and his staff without hesitation.
I went to plant at our family plot today and was more than pleasantly surprised. Was told very busy and death date and cleaning would not be done before Memorial Day. It is done and the stone looks brand new. Thank you so much. I appreciate your taking care so quickly.
Dave and Jamie were wonderful to work with when choosing Monuments for the cemetery. My sons and I went to Ackerman with only pictures of the type of designs we wanted. Not only did they design exactly what we wanted and in the exact color granite we wanted, they remained in constant contact by phone and email through the design stage. Both Monuments are now installed, and they are perfect. I am just so pleased we chose this company. I would give them more than five stars if possible. Thank you Jamie and Dave for your attention to detail and perfect execution of the designs! Thank you! The Quirk family
Jamie provided me superior customer service. We did all our communication through e-mail, I found the correspondence courteous and understanding of my sadness. He answered all my questions and the work was done promptly and exactly as requested. I am so thankful for his time and kindness.
We highly recommend Ackerman Monument. Locally owned, family business that has been around for decades. We own 2 family run funeral homes and always recommend Ackerman to the families we serve. They are top notch. They do beautiful work are knowledgable and all around a great team.